Frequently Asked Questions
Everything you need to know about transforming your home with Stackers.
What materials are used in Stackers home organization products?
Our products are crafted from high-quality, sustainable materials including premium vegan leather, velvet linings, and reinforced wood composites to ensure durability and a luxury finish for your home.
How long does shipping take for furniture and large decor items?
Standard shipping typically takes 5-7 business days. For oversized furniture items, our specialized freight partners will contact you within 10 business days to schedule a white-glove delivery window.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-built modular units and final sale items are not eligible for return unless they arrive damaged.
Do you offer international shipping?
Yes, Stackers ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and weight of your order.
How do I care for my Stackers storage solutions?
To maintain the quality of your items, we recommend wiping exterior surfaces with a damp microfibre cloth. Avoid using harsh chemical cleaners or placing items in direct sunlight for extended periods.
Can I modify my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only accept modifications or cancellations within 2 hours of the order being placed. Please contact our support team immediately for assistance.